Privacy Policy

We collect several different types of information for various purposes to provide and improve our Service to you:

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Postcode, City, State/Province, Country
• Bank account and payment information
• Date of birth
• VAT registration number (if applicable)
• Social Security Number / Tax Identification Number (for U.S. persons)
• Artist/Band name and profile information
• Identity and address verification documents

1.2 Music Content Data

As part of the Service, we collect and process the music content, metadata, and associated materials that you submit for distribution, including:

• Audio files
• Cover artwork
• Track titles, artist names, album names
• Songwriter/composer information
• Publisher information
• ISRC, UPC, and other music identifiers
• Release dates, territories, pricing information

1.3 Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.4 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Analytics Cookies: We use Analytics Cookies to track and measure usage of the Service so that we can continue to produce engaging content.

DOPUU uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To distribute your music content to digital service providers as part of our Service
• To collect, process, and distribute royalties for your music content
• To provide sales, streaming, and other analytics related to your music content
• To prevent fraud and ensure compliance with our terms of service
• To fulfill our contractual obligations to you and to digital service providers
• To comply with legal obligations

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

DOPUU's legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

DOPUU may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

Specifically:

• Contractual Necessity: Most of our processing is necessary for the performance of our contract with you to provide music distribution services.
• Legitimate Interests: We process some data based on our legitimate interests in providing, improving, and promoting our services, and protecting our business.
• Consent: For certain types of data processing, such as marketing communications, we rely on your explicit consent.
• Legal Obligations: Some processing is necessary to comply with our legal obligations, such as financial record-keeping and responding to legal requests.

4.1 Business Transaction

If DOPUU is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4.2 Digital Service Providers

To fulfill our contractual obligations to you, we disclose your music content and related metadata to digital service providers (such as Spotify, Apple Music, Amazon Music, etc.) for distribution. This may include your name, artist/band name, and other identifying information associated with your music.

4.3 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These Service Providers may include:

• Payment processors
• Cloud storage providers
• Analytics providers
• Customer support tools
• Communication services
• Fraud prevention tools

4.4 Disclosure for Law Enforcement

Under certain circumstances, DOPUU may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.5 Legal Requirements

DOPUU may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of DOPUU
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information, including:

• All sensitive information is transmitted via Secure Socket Layer (SSL) technology
• Access to your account is password-protected and requires verification
• Access to personal information is restricted to employees who need the information to perform a specific job
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information
• Regular security assessments and audits

DOPUU will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DOPUU will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

When you close your account with us, we will retain certain information as necessary to comply with our legal obligations (including tax and financial reporting), resolve disputes, enforce our terms, prevent fraud, and for legitimate business purposes, such as analyzing aggregate usage data to improve our service.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DOPUU aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at privacy@dopuu.com.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where DOPUU relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

You have the right to request:

• Information about the categories of personal information we collect, use, disclose, and sell
• Specific pieces of personal information we have collected about you
• Deletion of personal information we have collected from you, subject to certain exceptions
• To opt-out of the sale of your personal information, if applicable

We will not discriminate against you for exercising any of your CCPA rights. To make a request, please contact us at privacy@dopuu.com or through the contact information provided in this policy.

Please note that only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

9.1 Marketing Communications

You may opt out of receiving any, or all, of our marketing communications by following the unsubscribe instructions provided in any email we send or by contacting us directly. Please note that we may still send you transactional or administrative messages related to your account and the Service, even after you have opted out of marketing communications.

9.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Service.

9.3 Account Information

You can update or correct your account information at any time by logging into your account settings. If you need assistance, please contact our support team.

DOPUU is based in the United Kingdom, and your information will be processed in the UK and potentially in other countries where our service providers are located. These countries may not have the same data protection laws as the country in which you initially provided the information.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as Standard Contractual Clauses, to ensure that your personal information is adequately protected when transferred outside your country.

Our Service is not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from Children under 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes to this Privacy Policy, we will make reasonable efforts to provide notification through our Service or by email.

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@dopuu.com
• By mail: DOPUU Ltd, 123 Music Street, London, UK

Data Protection Officer: For specific questions related to data protection, you can contact our Data Protection Officer at dpo@dopuu.com.